Please double-check that your shipping address is correct before you submit your order. If you discover your shipping address is incorrect, email firstname.lastname@example.org as soon as possible so it can be updated. Once the order has been shipped, the address cannot be changed. Bria Nicole Art is not responsible for packages sent to a wrong address inputed by the buyer.
Unframed posters from BriaPaints.com ship worldwide. The shipping will range from $10 - $16 USD. This fee includes any customs fees/duties for your country.
Shipping rates from 3rd party vendors such as iCanvas.com will have shipping info on their respective websites.
Orders are automatically sent to a production facility to be printed and shipped, so there is a short window to make changes before it goes into production. If you need to revise your order, please send an email to email@example.com as quickly as possible. Changes cannot be guaranteed but if you act quickly you'll most likely be able to update the order before it prints and goes out.
Processing time is the time it takes to prepare your order to ship. You will receive a notification via email or text message when your order ships out.
Delivery time is the time it takes for your order to arrive AFTER you receive a notification that your order has been shipped.
Please note, some orders will experience shipping delays until Covid-19 restrictions are released worldwide. To get an idea of how long an order will take to reach its destination, combine the estimated processing time with the estimated shipping time for your location.
At this time receiving your order could take anywhere from 1-3 weeks in the US, slightly longer for international orders. Most orders will ship out within 1 week. If you are unable to wait 1-3 weeks (US & Canada) in the event of occasional delays or you are in a time crunch, it’s recommended not to place an order until you have extra time on your hands.
If your package is returned to sender because of an incorrect address or is unclaimed, we will be happy to resend, you just have to recover the reshipment cost.
Because each item is printed to order, you are not eligible for a refund for a shipment returned to sender unless the order is damaged in transit or there was a mistake on our part or that of the courier.
If your order doesn't arrive within the time frames mentioned above of if your tracking hasn't updated within this time frame, feel free to contact and a resolution will be offered.
Thank you in advance for your patience!
UNDAMAGED PRODUCTS ARE FINAL SALE.
Every product is printed to order from partner facilities in locations across the globe, so refunds or exchanges are not offered at this time for undamaged orders.
DAMAGED OR INCORRECT PRODUCT
If your product is received damaged, or you receive the wrong order, please email firstname.lastname@example.org within 3 weeks of delivery with your order number and a photo of the damage, and we will be happy to arrange a replacement for you promptly. We apologize in advance for any order damages and will work to resolve any issues as quickly as possible.
Please feel free to contact about any issues or concerns you have about your order. Your support is greatly appreciated.